Companies

Megabank Groups Preparing to Use Interactive AI Tools

Yomiuri Shimbun file photo
Mega Banks in Tokyo.

Jiji Press

11:00 JST, April 13, 2023

TOKYO (Jiji Press) — Japanese megabank groups are preparing to start full-scale use of interactive artificial intelligence tools in in-house operations to improve productivity.

Sumitomo Mitsui Financial Group Inc. on Tuesday announced a plan to carry out a demonstration test for such a tool until September.

Mitsubishi UFJ Financial Group Inc. aims to introduce an interactive AI tool within this year. Mizuho Financial Group Inc. is also considering a similar move.

Sumitomo Mitsui has teamed with Microsoft Japan Co. to launch an AI assistant tool fully tailored for the group.

The bank holding company hopes to make the tool available for use in creating business planning materials and information materials for clients by September after deciding rules on its use through the demonstration test.

Mitsubishi UFJ will create by summer an environment that accommodates an interactive AI tool in its internal networks, planning to utilize it to support work to create documents for internal procedures.

The company hopes to use the tool eventually for programming to improve its system development efficiency.