Rakuten Mobile experiences systems glitch

The Yomiuri Shimbun

16:14 JST, September 4, 2022

Rakuten Mobile experienced a network outage that affected some users for a few hours around noon on Sunday, Rakuten Mobile Inc. said.

From 10:58 a.m. to 1:26 p.m. Sunday, some users had difficulty using voice calls and data communications due to a systems glitch, the company said.

If people continue to have problems using their device, restarting it may improve the situation, according to Rakuten Mobile. It apologized to its customers for the inconvenience.