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JR East Plans Facial Recognition System Experiment at Joetsu Shinkansen Ticket Gates; Company Hopes to Establish ‘Walk-Through’ Ticket Gates within 10 Years

Shinkansen face recognition

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The Yomiuri Shimbun

15:02 JST, April 9, 2025

The East Japan Railway Co. (JR East) announced Tuesday it plans to experimentally deploy a system that will use facial recognition technology to allow passengers to move through ticket gates for the Joetsu Shinkansen bullet train line at Niigata and Nagaoka stations.

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