Sumitomo Mitsui Banking’s glitch-hit services restored
15:48 JST, May 1, 2022
TOKYO (Jiji Press) — Japan’s Sumitomo Mitsui Banking Corp. on Sunday said that automated teller machine and other services affected by a system glitch at the bank have been restored.
Sumitomo Mitsui will contact customers whose transactions were affected by the system failure, the bank said, apologizing for the inconvenience caused by the incident. The affected services returned to normal around 10 a.m. (1 a.m. GMT).
On Saturday, connections between its core banking and ATM systems became unstable from around 5:35 p.m., according to the subsidiary of Sumitomo Mitsui Financial Group Inc. .
Because of the problem, it became difficult to execute transactions through Sumitomo Mitsui’s ATMs using other banks’ cash cards and ATMs at convenience stores using Sumitomo Mitsui’s cash cards.
The bank said the failure resulted from faulty system settings.
"Business" POPULAR ARTICLE
-
Japan, U.S., Philippines to Strengthen Nickel Supply Chains; Reduce Reliance on China for Critical Minerals
-
Shinkansen to Have Private Rooms by FY 2026, JR Tokai Announces
-
Survey: 80% Worried About Recognizing AI as Patent Inventor; Respondents Fear Increase in Unverified Inventions
-
Ride-Sharing Services Start in Tokyo; Kanagawa, Aichi, Kyoto, Others To Follow Suit
-
Japan’s Docomo To Sell Contactless Smart Rings; Users Can Make Payments at the Wave of a Hand
JN ACCESS RANKING
- M6.0 Earthquake Hits Japan’s Tohoku Region; Fukushima, Iwate, Miyagi Prefectures Observe 4 on Japanese Scale With No Risk of Tsunami
- Cherry Blossoms Draw Crowd to Tokyo’s Ueno Park; Viewing Season Kicks Off to Slow Start
- China Mutes Memorialization of Reformer Hu Yaobang; Memories Could Spark Critique of Xi Administration
- Shinkansen Services Suspended After Man ‘Searches for Phone’ on Tracks; Disruption Affects About 14,000 Passengers
- Whaling Mother Ship Built in Japan for 1st Time in 73 Years