To use this site, please disable the ad blocking feature and reload the page.
This website uses cookies to collect information about your visit for purposes such as showing you personalized ads and content, and analyzing our website traffic. By clicking “Accept all,” you will allow the use of these cookies.
Users accessing this site from EEA countries and UK are unable to view this site without your consent. We apologize for any inconvenience caused.
AP file photo A logo of Toyota Motor Corp. at a dealer Wednesday, May 11, 2022, in Tokyo.
Reuters
15:53 JST, May 31, 2023
TOKYO, May 31 (Reuters) – Toyota Motor Corp 7203.T said on Wednesday that information on customers in some countries in Asia, excluding Japan, and Oceania may have been left publicly accessible from October 2016 to May 2023 because of a setting error in the cloud environment.
Customer information that may have been accessible externally included names, addresses, phone numbers, email addresses, and vehicle identification and registration numbers, the company said.
The incident follows its announcement earlier this month that the vehicle data of 2.15 million users in Japan, or almost the entire customer base who signed up for its main cloud service platforms since 2012, had been publicly available for a decade due to human error.
Toyota said the latest issue was discovered after it launched a broad investigation following the earlier incident.
“As we believe that this incident also was caused by insufficient dissemination and enforcement of data handling rules … we have implemented a system to monitor cloud configurations,” Toyota said.
It said the company had also investigated whether there was any third-party copies or use of its customer data and found no evidence of such use, adding vehicle location and credit card information were not included in the incident.
