- GENERAL NEWS
My Number Glitch Raises Privacy Fears
17:24 JST, May 11, 2023
A service enabling My Number cardholders to print copies of birth and residence certificates at convenience stores looks likely to be suspended following reports of glitches in which users have received other residents’ documents.
The Digital Agency has asked the developer of the system, Fujitsu Japan Ltd., to suspend the service in all of the about 200 municipalities it is offered.
However, a Fujitsu Japan representative said, “We cannot provide a clear timeline for the completion of all necessary measures,” because the system varies by municipality, necessitating individualized checks and suspensions.
Ten cases of glitches were reported in Yokohama on March 27. The service was subsequently suspended in the municipality. Glitches were also reported in Tokyo’s Adachi Ward on March 22 and April 18, and in Kawasaki on May 2.
The cause of the problem is thought to be a system overload during periods when use of the service surges.
The Digital Agency asked Fujitsu Japan to suspend the service due to fears people might lose faith in the My Number system if problems continue.
“The issue does not lie with the card itself,” Chief Cabinet Secretary Hirokazu Matsuno stressed at a press conference on Wednesday. Matsuno said comprehensive measures would be adopted to address the problem. The Internal Affairs and Communications Ministry has also called for system-wide inspections.
Yokohama and Kawasaki have reported that their respective issues have been resolved and are currently monitoring the situation, despite ongoing problems elsewhere.
"SOCIETY" POPULAR ARTICLE
AI-generated Child Porn Floods Japan-based Website (Update 1)
Bears Sighted in Tokyo Suburbs, Including near Mt. Takao (Update 1)
Tokyo Dips below 10 C; Temperatures Fall in Japan
Junko Ohashi, singer of ‘Silhouette Romance,’ dies at 73
X Japan Bassist Heath Dies at 55; Yoshiki Thought to Have Returned to Japan for Him
JN ACCESS RANKING
- Japan April-Sept. Current Account Surplus Hits Record High
- Japan 2023 Food Exports Reach 1 Tril. Yen at Record Pace
- 69.7 Bil. Yen in COVID-19 Loans to Small Businesses Uncollectible