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Meet the AI Chatbots Replacing India's Call-Center Workers

2025-10-15T033018Z_851606077_RC29AGANNCF4_RTRMADP_3_AI-INDIA-CHATBOTS

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Reuters

11:42 JST, October 16, 2025

BENGALURU, Oct 15 (Reuters) – At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message like humans.

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