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KDDI president apologizes for service disruption

KDDI Corp. President Makoto Takahashi, right, and Kazuyuki Yoshimura, the company’s executive officer in charge of technological affairs, bow to apologize for service disruption at a press conference in Chiyoda Ward, Tokyo, on Sunday.
13:56 JST, July 3, 2022
KDDI Corp. President Makoto Takahashi apologized for disruptions of the company’s mobile phone and data communication services at a press conference held in Tokyo on Sunday.
The company’s mobile phone services had been experiencing problems since before dawn on Saturday.
“As a telecommunications service operator that is supposed to support social infrastructure and provide stable services, we deeply regret the service disruption. I sincerely apologize for the serious trouble we have caused our subscribers,” Takahashi said.
The service disruption began around 1:35 a.m. Saturday, and customers found they had difficulty in accessing mobile phone lines and data transmissions.
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